Wednesday, November 27, 2019
Swot Analysis Essays - Burger King Advertising, Types Of Restaurants
Swot Analysis McDonald's vs. Burger King Organizational Diagnosis by Fastalk Consultants In diagnosing the McDonald's organization, the first issue we will examine is their company goals. McDonald's has a goal of one hundred percent total customer satisfaction. However, they do realize that this goal is not always attainable. Therefore, if for any reason they do not meet that goal, they will do whatever it takes to correct their mistake. McDonald's has a second company goal that sets them apart from most of their competitors. McDonald's was founded on the principle of giving back to the community, and that remains one of their primary goals today. Through their charities, Ronald McDonald's House and Ronald McDonald's Children's Charities, McDonald's has pumped millions of dollars back into the community over the years. McDonald's customer service policy is laid out in the McDonald's Guarantee. The McDonald's Guarantee states, Your food will be hot. Your service will be fast and friendly. And your drive-thru orders will be double-checked right. If you're not satisfied, we'll make it right. Or your next meal is on us. Guaranteed. The customer service procedures of McDonald's are centered on focusing on one customer at a time. They are more concerned with the quality of the service than the speed of the service. Employees usually take only one order at a time. They then prepare that order while the customers wait. After the present customer is satisfied, they move on to the next customer. This procedure allows great accuracy and quality, but lacks speed. McDonald's climate was not very appealing. Everything appeared to be focused around the business instead of the customers. Employees were working at a rapid pace, but it seemed like they had no time for customers. They acted as if it was a burden for them to stop and answer a simple question or refill a drink. The atmosphere was also very noisy. There was constant beeping, banging, and yelling coming from the service area. They did not provide a pleasant ambiance for customers to dine in. McDonald's communication and leadership were also lacking. The only communication between employees and customers was the placement of orders. The employees provided no feedback in terms of double-checking orders or communicating any delays that might occur. Communication between employees consisted of loud yelling throughout the kitchen. In terms of leadership, we did not see a manager present during our entire visit. Diagnosing Burger King was a little more difficult because they do not provide customers with literature (pamphlets) communicating goals and policies, as McDonald's does. However, Burger King's goals seemed quite clear. They want to individualize each customer's order and provide the fastest service possible. Burger King's policy is to give the customer many choices and to accurately and quickly provide whatever the customer chooses. This policy is reflected in their slogan, Your way, right away. Operating under this policy makes it very easy to achieve their goals. Through the many choices they provide it is easy to customize each order. Burger King's procedures are also consistent with their goals. In order to individualize each order they provide customers with many options when ordering. Some options include fries or onion rings, cheese, bacon, mustard, ketchup, mayonnaise, lettuce, tomato, pickles, and onion. The customer can pick any combination of these options that they desire. To facilitate fast service Burger King takes customer orders on a continual basis. One employee takes the customer's order, the customer then moves down the line where another employee is preparing the order. Meanwhile, the original employee is taking another customer's order. Customers also get their own drinks while they are waiting for their meal. This makes service much faster in that employees do not have to prepare drinks or provide refills. The climate at Burger King was very pleasant. The emplo yees conveyed the attitude that they were there to assist the customers in any way possible. The restaurant was very clean and there were no loud noises from the service area. They also provided relaxing music for customers to listen to while dining. Burger King possessed more than adequate communication and leadership. Employees gave the customers feedback on their orders. Each customer received a receipt, which enabled them to
Saturday, November 23, 2019
Analyzing Latin Amõricaââ¬â¢s Hõritagõ
Analyzing Latin Amà µricaââ¬â¢s Hà µritagà µ Analyzing Latin Amà µricaââ¬â¢s Hà µritagà µ Latin Amà µrican lità µrary tradition bà µgan with thà µ production of a numbà µr of truly brilliant and uniquà µ novà µls by such authors as Mariano Azuà µla at thà µ bà µginning of thà µ 20-th cà µntury and was followà µd by novà µlists likà µ Ana Gloria Moya almost 100 yà µars latà µr. Intà µrà µstingly, many Latin Amà µricas novà µls that wà µrà µ producà µd during thà µ past cà µntury dà µpict thà µ strugglà µ for indà µpà µndà µncà µ and thà µ quà µst for bà µttà µr lifà µ, which wà µrà µ thà µ idà µas promotà µd by Azuà µla and Moya. Such works also markà µd thà µ first timà µ that thà µ structurà µ and thà µ valuà µs of Latin Amà µricas socià µty wà µrà µ put undà µr a critical microscopà µ of inquiry. Bà µcausà µ many countrià µs likà µ Mà µxico and Argà µntina wà µrà µ wrackà µd by violà µncà µ, war, and forà µign occupation for most of thà µ 19th cà µntury, thà µ lità µrary production in this rà µgio n was limità µd and unproductivà µ. Much has changà µd whà µn thà µ authors of nà µw gà µnà µration wà µrà µ born who startà µd dà µscribing thà µ lifà µ in Latin Amà µrica from thà µir own point of vià µw. Thà µy cà µntà µrà µd on picturing diffà µrà µnt layà µrs of socià µty that influà µncà µd thà µ dà µvà µlopmà µnt of rà µvolutionary movà µmà µnts and strugglà µ for indà µpà µndà µncà µ. This papà µr, by rà µfà µrring to thà µ main thà µmà µs and charactà µrs prà µsà µntà µd in Mariano Azuà µlas Thà µ Undà µrdogs and Ana Gloria Marias Hà µavà µn of Drums, illustratà µs how thà µsà µ authors link thà µir protagonists livà µs through plot dà µvà µlopmà µnt to thà µ rà µal à µvà µnts and common pattà µrns prà µsà µnt in Latin Amà µrica during thà µ à µra of indà µpà µndà µncà µ and thà µ bà µginning of thà µ 20-th cà µntury. Whà µn thà µ Mà µxican Rà µvolution got undà µrway, a writà µr by thà µ namà µ of Mariano Azuà µla publishà µd a novà µl, Los dà µ Abajo, or Thà µ Undà µrdogs, which introducà µd a complà µtà µly nà µw gà µnrà µ of fiction for thà µ Latin Amà µrican rà µgion. Azuà µla's novà µl tà µlls thà µ story of thà µ Mà µxican Rà µvolution from thà µ pà µrspà µctivà µ of pà µasants in thà µ countrysidà µ caught up in thà µ à µvà µr-shifting winds of thà µ movà µmà µnt. In thà µ novà µl, thà µ hà µro, Dà µmà µtrio Macias, is a rà µsà µrvà µd pà µasant who à µnlists in thà µ Rà µvolutionary Army of Pancho Villa and follows a twisty path of fighting, during thà µ coursà µ of which thà µ idà µological purposà µs of thà µ war arà µ swallowà µd up and lost. Thà µ only purposà µ là µft to Macias in thà µ strugglà µ is thà µ fight itsà µlf. In thà µ last scà µnà µ of thà µ novà µl, Macias finds himsà µlf subjà µct to an ambush in thà µ và µry placà µ whà µrà µ hà µ first joinà µd thà µ strugglà µ. His lifà µ comà µs to an abrupt à µnd as simply anothà µr casualty in what appà µarà µd to bà µ an à µndlà µss and ultimatà µly purposà µlà µss civil war. In thà µ procà µss of narrating thà µ story, Mariano Azuà µla portrays in vivid dà µtail thà µ contradictions of rà µvolutionary Mà µxico that put thà µ simplà µ pà µasant against thà µ culturà µd urban intà µllà µctual; thà µ slà µÃ µpinà µss and routinà µ naturà µ of rural villagà µ lifà µ against thà µ chaos of lifà µ in thà µ big citià µs and on thà µ battlà µfià µlds; and tradition against an unfolding modà µrnity. This novà µl was thà µ first and pà µrhaps thà µ grà µatà µst rà µprà µsà µntativà µ of thà µ gà µnrà µ of rà µvolutionary fiction that morà µ or là µss continuà µd to dominatà µ thà µ contà µnt and stylà µ of thà µ national lità µrary production of Mà µxico in thà µ 20-th cà µntury. This pà µriod in Latin Amà µrican lità µraturà µ is oftà µn rà µfà µrrà µd to as thà µ boom pà µriod bà µcausà µ it witnà µssà µd an à µxplosion of crà µativity that was uniquà µ to Latin Amà µrica and that influà µncà µd lità µrary trà µnds throughout thà µ world. Similarly to Thà µ Undà µrdogs, Hà µavà µn of Drums is a historical novà µl that dà µpicts Argà µntinas fight for indà µpà µndà µncà µ What makà µs thà µ story uniquà µ is that it takà µs placà µ during thà µ turbulà µnt timà µs whà µn thà µ country was still struggling to find a national idà µntity. It is also a story of lovà µ, involving distinct figurà µs that rà µprà µsà µntà µd thà µ Argà µntinà µs socià µty at that timà µ. Manuà µl Bà µlgrado is an indà µpà µndà µncà µ hà µro who là µads thà µ country to victory against thà µ Spanish forcà µs, but dà µspità µ his opà µn disapproval for Blacks cannot hà µlp himsà µlf to fall in lovà µ with Maria Kumba, a voodoo prià µstà µss who is not only a lovà µr, but also an advisor to Bà µlgrado. Maria is onà µ of thà µ principal hà µroà µs of thà µ book along with Grà µgorio Rivas, a Mà µstizothà µ product of an Indian woman and a rich Spanish businà µssman. Rivas also bà µcomà µs Marias lovà µr, but hà µ is sà µriously disturbà µd by Marias commitmà µnt to staying with Bà µlgrado, dà µspità µ significant à µ vidà µncà µ that shows thà µ gà µnà µrals opà µn hatrà µd for Blacks. In thà µ fight against a common à µnà µmy, a tactical unity is crà µatà µd It is unity basà µd on lià µs and dà µcà µption, whà µrà µ African slavà µs and Indians undà µr falsà µ promisà µs of frà µÃ µdom arà µ bà µing usà µd as cannon foddà µr against wà µll-armà µd British and Spanish troops. Against thà µ odds, thà µy fight with grà µat stoicism, winning many battlà µs in placà µs whà µrà µ victory sà µÃ µms impossiblà µ to accomplish. But as victory is grantà µd and rà µality quickly sà µts in, promisà µ of frà µÃ µdom is also quickly forgottà µn, for it was nà µvà µr basà µd on thà µ prà µmisà µ of social justicà µ. Onà µ such glorious momà µnt in thà µ story that thà µ author dà µscribà µs is a British invasion in Buà µnos Airà µs with thà µ involvà µmà µnt of thà µ citys Spanish authoritià µs. Maria whosà µ fathà µra whità µ mannà µvà µr rà µcognizà µs hà µr, cannot bà µar thà µ biggà µst humiliation of hà µr lifà µ (Moya 86). Thà µ author says, Hiddà µn in thà µ plaza markà µt, shà µ crià µd tà µars of shamà µ watching that group of blà µachà µd-à µyà µd soldià µrs.. Frà µÃ µd mà µn and slavà µs formà µd militias gathà µrà µd in [Marias] housà µ to organizà µ thà µ forcà µs in thà µ barrio [of Ãâ¢l Tambor] (Moya 86-87) Thà µ story bà µing told hà µrà µ is nothing nà µw from countlà µss storià µs that numà µrous historians havà µ alrà µady put forward to dà µscribà µ Latin Amà µrica in thà µ à µarly 19-th cà µntury. What makà µs this story diffà µrà µnt is thà µ fact that it takà µs placà µ in Argà µntinaa country that à µvà µn most of its citizà µns would dà µny thà µ à µxistà µncà µ of pà µoplà µ of African dà µscà µnt in thà µir country. In Hà µavà µn of Drums, Ana Gloria Moya sà µÃ µms to havà µ agrà µÃ µd with thà µ fact of thà µ disappà µarancà µ of all Argà µntinà µs blacks. In hà µr à µpiloguà µ, shà µ throws in somà µ passagà µs fillà µd with gloom and rà µprà µssà µd rà µsignation as shà µ à µxprà µssà µs hà µr sincà µrà µ sympathy toward all of thà µm [who] wà µrà µ shamà µlà µssly à µxtà µrminatà µd, as if thà µir blood was not important, thà µir pain too chà µap to invà µntory (Moya 187.) A truly intà µrà µsting passagà µ in thà µ book is thà µ onà µ that dà µscribà µs thà µ final yà µars of Maria Kumba Coming from bà µing war hà µro, rà µspà µctà µd hà µalà µr, bà µlià µvà µr of thà µ African gods likà µ Shango and Olorà µm, lovà µr of Grà µgorio Rivasthà µ Mà µstizo and thà µ othà µr hà µro of thà µ bookMaria is now rà µducà µd to bà µing a bà µggar. Thà µ author givà µs Rivas thà µ opportunity to à µxprà µss himsà µlf in thà µsà µ tà µrms. Oncà µ in awhilà µ nà µws rà µachà µs mà µ that shà µ is bà µgging nà µar thà µ cathà µdral, with a black shawl covà µring hà µr facà µ. I wish it wà µrà µ not truà µ I took away from hà µr what shà µ lovà µd thà µ most. I là µft hà µr with hà µr hands full of magic but à µmpty of lifà µ. But I took it away from mysà µlf too (Mayo 187). Thà µrà µ is clà µarly a big diffà µrà µncà µ with sà µxual plà µasurà µ and sà µxual happinà µss Manuà µl Bà µlgrado, national hà µro, did not think à µvà µn rà µmotà µly possiblà µ of thà µ day that Maria Kumba would bà µ in nà µÃ µd of hà µlp, just likà µ shà µ was always thà µrà µ by his sidà µ, at his sà µrvicà µ (sà µxual or othà µrwisà µ) during thà µ darkà µst hours of thà µ war in thà µ mountains. Shà µ spà µnt hà µr final days as a panhandlà µr in thà µ dusty strà µÃ µts of Buà µno Airà µs, in total obscurity, out of sight and out of mind of thosà µ who now glà µÃ µfully claim that Argà µntina is a whità µ nation built by whità µ folk hà µroà µs likà µ Gà µnà µral Manuà µl Bà µlgrado. In conclusion, it should bà µ notà µd that Hà µavà µn of Drums and Thà µ Undà µrdogs arà µ truly intà µrà µsting novà µls Thà µy arà µ historical books fillà µd with intriguà µs that can rà µsonatà µ dà µÃ µp into thà µ hà µarts of thà µir rà µadà µrs. Both Ana Gloria Moya and Mariano Azuà µla arà µ và µry skillful in dà µvà µloping thà µir charactà µrs. Dà µspità µ dà µpicting diffà µrà µnt à µras in thà µ history, thà µsà µ novà µls havà µ onà µ fà µaturà µ in common thà µ uniquà µ ability to link thà µ livà µs of thà µ fictitious charactà µrs to thà µ rà µal à µvà µnts such as fight and strugglà µ for indà µpà µndà µncà µ prà µsà µnt in Latin Amà µrica during thà µ 19-th and 20-th cà µnturià µs.
Thursday, November 21, 2019
Knowledge is generated through the interaction of critical and Essay
Knowledge is generated through the interaction of critical and creative thinking. Evaluate this statement in two areas of knowle - Essay Example People need to only reflect on how whoever writes history develops greater power and it becomes too painfully real how knowledge enhances different forms of power, including political and economic power. How people acquire knowledge and define it, however, is highly debated. The rise of emotional intelligence, for instance, questioned knowledge as pure logic. Feminists aim to call emotions and perceptions as equally valuable sources and components of knowledge. Some also argue of the unification of creative and critical thinking, because they are related and more effective in generating knowledge together (Mayfield 4; Paul and Elder 118). This paper evaluates this belief using the areas of knowledge of ethics and sciences. Knowledge is generated through the interaction of critical and creative thinking. Ethics refer to the peopleââ¬â¢s guiding principles of what is right or wrong (Means 52). Ethics uses both critical and creative thinking skills. This paper first defines and diffe rentiates critical thinking and creative thinking. In the traditional TOK Diagram, see figure 1 below, the ways of knowing are through emotions, reason, sense perception, and language. Creative and critical thinking are both ways of knowing, but they are closely interrelated (Paul and Elder 118). Critical thinking analyzes and evaluates a particular material, while creative thinking concerns inventing something new (Mayfield 4). Creativity, however, has a ââ¬Å"critical component,â⬠and not just portraying ââ¬Å"imaginationâ⬠or ââ¬Å"inventivenessâ⬠(Paul and Elder 118). In business, for instance, creativity is valuable if it leads to innovation of products, services, processes, and systems. Creativity must also have a critical output too. In connection to the TOK diagram, critical thinking primarily involves reason and language, or the right side of ââ¬Å"knowingâ⬠in the TOK diagram. Creative thinking uses emotion and sense perception, or the left side of ââ¬Å"knowing.â⬠Reason and language are often used by sciences, but ethics employ emotion and sense perception too. But clearly, the diagram is a circle. It shows the unity of all forms of knowing for all areas of knowledge. Ethics uses reason and language too. It must be reasonable to be embraced by people, and it must also use persuasive language to convince people of its effectiveness in differentiating right from wrong. Knowers should be able to use all four ways of knowing to arrive at a balanced and ethical decision or option (Paul and Elder 118). Figure 1: Traditional TOK Diagram Ethics cannot be arrived at by using only emotion and sense perception; it also needs the guidance of reason and language. An example is the ethics developed by Immanuel Kant. Kant argues that people should be responsible for their moral actions and they have a duty to act morally (Bartlett 224). This is based on both the emotions of doing what is right and the reason for choosing right over w rong. Emotions are important to ethics, because some people need to feel that they are doing the right thing. For instance, merely following instructions from a superior can seem right, but it can also feel wrong. This can be related to employees of Enron, who followed their corrupt executive managers, because they also wanted to be rich and improve the stock price of Enron. It seems right to be doing this for the company, but it feels wrong, because they are duping their shareholders, as well as their diverse stakeholders. Perceptions are further
Wednesday, November 20, 2019
Labor relations 3 Essay Example | Topics and Well Written Essays - 1000 words
Labor relations 3 - Essay Example Hence, a grievance can be denoted as a dispute that crops up in a work related environment in relation to the interpretation, appliance, management or alleged violation of the specific terms of the collective agreement (Holley et al 468). Basically, it is a complaint that is filed by an employee as per his/her interpretation of the collective agreement. A grievance that is not settled in the course of its own procedures could be referred within given timelines as indicated by the collective agreement to Arbitration. Never the less, if a grievance procedure has been followed without any resolute being attained, then a single arbitrator or arbitration board should hear and determine the dispute that is referred to it, as his/her or its decision is final and should, therefore, be binding upon all the parties that are involved. Hence, it is seen as an absolute stage of resolution. Moreover, every grievance procedure operates within a specific time limit, which is present in each collecti ve agreement. These limits are put in place to deal with grievances promptly. They should be taken into consideration by both the employer and the union to ensure that limits are adhered to unless under specific permission that must be agreed upon by one or the other party. In case, this is not done chances are that the whole grievance procedure becomes invalid especially if it is in reference to arbitration. Either party is in a position to raise the lack of adherence to timeliness as a preliminary objection of having the grievance dismissed. Benefits of Grievances The grievance procedure has benefits, which helps the process to be in place. First, the process is capable of generating stability in day-to day employeesââ¬â¢ relations as it ensures that employees have a sense of assurance within the collective agreement life of a mechanism that resolves issues rather than allowing them to continue. In fact, the presence of a grievance process at any work place ensures that dispute s do not escalate but rather get resolved at the appropriate time. Second, the process plays an important role in creating a sense of democracy in the work place especially when it allows employees to air their grievances without the fear of intimidation by the employers. Third, the process gives employees a chance to hold open discussions on issues that are related to their work, and improve communication between the employer and the employee (Holley et al 469). Furthermore, interpretation of a collective agreement is allowed as it presents an option of submitting problems to neutral third party. This builds up strong labor relations, improves morale and increases overall productivity. The common sources of grievances include: discipline and discharge, working hour and overtime, postings of job and seniority. Steps in a Grievance Procedure Every collective agreement denotes the steps as per their respective grievance procedures A typical grievance procedure of an individual employe e includes the following: Informal discussion Prior to a formal grievance filing, an employee must discuss the issue with the supervisor. At times, the grievance may be
Sunday, November 17, 2019
Great Expectations Paper Essay Example for Free
Great Expectations Paper Essay When an individual loves someone else, it is difficult to let the person go or accept his/her return, because of the poor decision that one person made to leave his/her loved one. However, since the person already left, is it worth the pain and agony in the end to accept that person into the hurt individualââ¬â¢s life once again? In his Victorian Literature novel, Charles Dickens satirizes the Victorian Era multiple times within Great Expectations. For example, in the 1800ââ¬â¢s the masculine class were the regulators of the family and werenââ¬â¢t aggravated by women, but in this novel the females obtain the upper position, like how Mrs. Joe overpowers Orlick. Charles Dickens named the novel Great Expectations, because its means that an individual is positive that something significant will occur with no warning if the individual wants it bad enough, but in English Victorian society, achieving expectations meant that someone was destined to collect vast sums of riches and success. Throughout Pips three stages in the novel Great Expectations, Charles Dickens utilizes the character of Joe, who out of compassion and sympathy demonstrates that suffering is a sacrifice one is willing to endure for the love of another individual, and how this idea changes what Pipââ¬â¢s views, personality, and values are at the end of his high expectations. During Pipââ¬â¢s first stage of expectations, Joe explicates that he suffers greatly because of Orlick, Mrs. Joe and Pip, but only wishes to steer Pip in the right direction and to have given enough ââ¬Ëloveââ¬â¢ to change Pipââ¬â¢s views and expectations. First, Orlick takes Joe by surprise when he starts to get angry and jealous of Pip and tells him ââ¬Å"No favoring in this shop. Be a man!(15.65), but because Joe wants no trouble he lets him have the day off which makes Mrs. Joe terribly angry. Additionally, when Orlick offends Mrs. Joe, Joe defends her even though she was mad at him, because he loves her and is willing to suffer through Orlicks harsh words. Pipââ¬â¢s troublesome behavior at the table is brought to attention when Joe states, ââ¬Å"You and me is always friends, and Id be the last to tell upon you, any timeBut such as a most uncommon bolt as that!â⬠(2.8) Pipââ¬â¢s actions got Joe in trouble while he was trying to help Pip, because the helpfu l advice made Joe ignore Mrs. Joe and which made him have to face consequences such as being ââ¬Å"pounced onâ⬠and ââ¬Å"knocked [in] his head for a little while against the wall behind himâ⬠(2.8). Also, it expresses how Joe dealt with Mrs. Joeââ¬â¢s and Pipââ¬â¢s spiteful behavior all because he cared for them and was compassionate to all people. Pipââ¬â¢s behavior shows readers that as a child he didnââ¬â¢t have any expectations but eventually set the bar higher which was not what Joe truly wanted to happen. This helps readers understand how having sympathy and a good heart doesnââ¬â¢t always payoff at first, but latter lets people become the best of friends in the long run, like Pip and Joe. While sitting by the warm fire at night Joe explains to Pip that ââ¬Å"When [he] got acquainted with his sister, it were the talk how she was bringing him up by handâ⬠¦. [And] how small and flabby and mean he wasâ⬠¦Ã¢â¬ and how he ââ¬Å"â⬠¦would have formed the most contemptible opinion of himself self!â⬠(7.38) which makes Pip start to cry because he felt ashamed by how he acted, but grateful that Mrs. Joe and Joe stayed with him. At that time Pip, a commoner, didnââ¬â¢t care about anyone and just wanted to do what he wanted, although it made him look bad and unkind. In the long run Pipââ¬â¢s disobedient attitude and Joeââ¬â¢s loving heart was worth it because he and Joe became best friends which was held together by a strong bond of love. Lastly, Joe was affectionate and loving towards Pip even when Pip was cruel to him which shows readers the sacrifice Joe endured with Pip. The forfeit Pip watched Joe go through changed him because it made him want to do something more and become someone higher who wont have to deal with pain and sacrifice. In conclusion, Pip starts to change into the gentleman he wants to become while Joe is still remaining at is side, longing for his ââ¬Ëold chapââ¬â¢. During Pipââ¬â¢s second stage of his expectations Joe sacrificed his dignity and friendship for Pip, because he felt sympathy towards him which makes readers wonder if Joe gave Pip enough ââ¬Ëloveââ¬â¢ to not make him leave his dear friend, Joe, and change his personality. To, begin, Joes love is tested and questionable when he tells Pip, ââ¬Å"But if you think as Money can make compensation to me for the loss of the little childâ⬠¦and ever the best of friends!(18.116). Pip is shocked by how much he means to Joe, but still but doesnââ¬â¢t see how much Joe really loves him. Pip deserts Joe ââ¬Å"whom he was so ready to leave and so unthankful toâ⬠(18.115), and thinks to himself ââ¬Å"Iââ¬â¢ll see you againâ⬠â⬠¦and ââ¬Å"Iââ¬â¢ll feel the loving tremble of your hand upon my arm, as solemnly this day as if it had been the rustle of an angels wing! â⬠¦ ââ¬Å"(18.115), which proves that Pip has not realized that this decision makes Joe sacrific e and suffer all the more. Furthermore, Joe had to scornfully respect his decision to leave and become a gentleman and bear the loneliness while he was away, but still loved him and waited for when Pip realized he should go back to Joe. Moreover, Pip changes his view on his future when Joe explains that ââ¬Å"Divisions among such must come, and must be met as they comeâ⬠¦ You and me is not two figures to be together in London; nor anywhere else but where is private, and beknown, and understood among friends.â⬠(27.246) Likewise, when Joe is in London with Mr. Wopsle he wants to put pity on Pip and explain to him that they are different people in separate worlds and he wants to show Pip how it hurts when people leave their loved ones. Joe thinks he has sacrificed enough and wants Pip to come back, but now Joe realizes that they are separate people with different expectations. Additionally, Pip and Joe are still great friends; however their breaking relationship hurts Pip and makes him want to restart his life and be with Joe, but he still stays a gentleman. All in all, Joe leaving Pip just as Pip did to him, once again creates Pip to think differently and regret some of his decisions in the past. Throughout Pipââ¬â¢s final stage of expectations, Joeââ¬â¢s compassionate attitude is expected to make Pip change his values and stop Joe from suffering, but makes Joe ponder if he gave Pip enough sympathy to make him come back to him. Firstly, after Pipââ¬â¢s benefactor, Magwitch, dies Pip starts to become ill and also gets arrested because of his debt. While sitting back at his house Pip starts to realize that he always has someone there for him, Joe, and expresses his regret by saying ââ¬Å"O Joe, you break my heart! Look angry at me, Joe. Strike me, Joe. Tell me of my ingratitude. Dont be so good to me!â⬠(57.388). This statement said by Pip when Joe is by his side, expresses the point that even though Pip did wrong, Joe will always be there to comfort him and make him feel better, and that Pip thinks he should not be treated good by Joe at this point. Furthermore, Pip now understands, ââ¬Å"There was no change whatever in Joe. Exactly what he had been in my eyes then, he was in my eyes still; just as simply faithful, and as simply rightâ⬠(57.389), which proves that the compassion from other individuals do change peoples values and outlooks on all things in life and expectations. Likewise, Pip appreciates that Joe was faithful to him even though endures suffering because of his high expectations and dire choice to be a gentleman. Moreover, since Pip ââ¬Å"â⬠¦soon began to understand that the cause of it was in [him], and that the fault of it was all [his].â⬠(58.395), he started to feel for his dear friend Joe, again as he once did and wanted to have never of met his benefactor that lead him to leave Joe. This connects to the main point because it finalizes how love is stronger then the pain someone causes another person and how it can shape an individual in different ways. Additionally, when the shameful Pip says, ââ¬Å"Dont tell him, Joe, that I was thankless; dont tell him, Biddy, that I was ungenerous and unjust; only tell him that I honored you both, because you were both so good and true, and thatâ⬠¦ I said it would be natural to him to grow up a much better man than I did.(59.404), it shows Joe and Biddy how much Pip is truly sorry for the choice he made and, reluctantly, they responded with, God knows as I forgive you, if I have anythink to forgive!(59.404). All in all, Joeââ¬â¢s compassionate and sympathetic heart pays of and lets him forfeit no more, which proves the point that suffering is a sacrifice one is willing to endure for the love of another individual even if the other person doesnââ¬â¢t see the good you are doing until the end. In conclusion, all of the suffering and sacrifice Joe endures, because of much love and compassion he has for others in Great Expectations did prove to make his ââ¬Ëdear old chapââ¬â¢ Pip reconsider his views, personality and values towards life and his own expectations. The significance in this novel is that sacrificing yourself out of sympathy is a step anyone should be willing to take to have an even stronger bond within the relationship. The idea of sacrifice and suffering for another individual is in the real word, like how a mama bear feeds her cubs before herself, because she cares for them, and just like how Joe suffers and hates being away from ââ¬Ëhis cubââ¬â¢ Pip. All in all, without sacrifice and suffering people wonââ¬â¢t have as much compassion for each other and would not endure the pain if they didnââ¬â¢t truly care for them.
Friday, November 15, 2019
Research into Phonological Mean Length of Utterance (pMLU)
Research into Phonological Mean Length of Utterance (pMLU) Specific language impairment (SLI) is a disorder defined by exclusion. Children with SLI exhibit language difficulties in the absence of other factors, such as hearing loss, mental impairment, physical impairment, emotional disturbance, or environmental deprivation (Bishop, 1992a, 1992b; Lubert, 1981). Children with SLI have difficulty acquiring one or more of the components of language, i.e. form (phonology, morphology, and syntax), content (semantics), and use (pragmatics). The field of phonological acquisition has made extensive efforts to measure its development through normative studies (Templin, 1957; Olmstead, 1971) and articulation tests (Hodsen Paden, 1991). Earlier, the research focus was on correctness of consonants as well as the analysis of segments in general. Recently the whole word complexity has been stressed (Masterson Kamhi, 1992, Ingram, 2002). One such measure is the Phonological mean length of utterance (pMLU). It is a whole word measure for measuring phonologic al proficiency (Ingram,2002). It measures the length of a childs words and the number of correct consonants. The pMLU for a speech sample is calculated by: (1) counting the number of segments (consonants and vowels) in each word as produced by the child; (2) counting the number of consonants produced in each word that the child produced accurately; (3) summing these two numbers; (4) totaling these sums; and (5) dividing this total by the total number of words in the sample. pMLU quantifies development of phonology and focuses on the childrens whole-word productions instead of specific segments. Ingram demonstrates the value of the pMLU measure by applying it wide range of contexts. NEED FOR THE STUDY Although pMLU has been addressed in normal as well as phonological disorders and cochlear implanted children, the same is not focussed on children with SLI. Since PMLU is a whole word measure, problems in phonology and morphosyntax are expected to reduce the score. Hence PMLU can be used to investigate the difficulties if any in phonology and morphosyntax of children with SLI. Hence the present study was planned. AIM OF THE STUDY: To compare the pMLU of children with SLI in comparison with typically developing Kannada speaking children. METHOD: This study followed a case control design. Participants were divided into 2 groups. Clinical group comprised of six individuals (5 males 1 female) with SLI in the age range of 4 to 6 years. The diagnosis of SLI was done on the basis of Leonards exclusionary criteria and the informal assessment of morpho-syntax by the primary investigator. The control group comprised of age matched 30 children out of which 15 were males and 15 females. Exclusion criteria considered were speech, language, hearing and neurological problems. A minimum of 50 spontaneous speech utterances were elicited from each child for a duration of 30 to 40 minutes which was audio recorded using SONY recorder. The childrens utterances were narrow transcribed and pMLU was calculated for each word produced by the child. The sum of each word in all the utterances were totalled and divided by the number of words produced by the child to obtain the pMLU scores. pMLU was calculated for all the children in both the groups. Mann Whitney U test was administered to find out the significant differences between the means of both the groups. RESULTS: The results of the Mann Whitney U Test revealed a statistically significant difference between the means of pMLU scores across the group at p DISCUSSION: pMLU is a whole-word measure for phonological development. The results of the present study revealed that the pMLU scores for the children with SLI were lower in comparison to children with normal language development. This could be attributed to the increased number of incorrect consonants in the speech of clinical group when compared to the control group. The decrease in pMLU scores in the clinical group could also be due to the deficit in the use of morphosyntax as these children were having morphosyntactic errors. This in turn suggests that children with SLI are inferior in the acquisition of segments and in their whole-word phonological proficiency to typically developing children. As this pMLU measure includes the number of segments in a word, pMLU can be used to indicate morphosyntactic abnormalities in children with SLI. This tool can also serve as an aid for monitoring the progress of a child when assessed pre and post therapeutically. CONCLUSION: The present study investigated pMLU in children with SLI in the age range of 4-6 years. The results revealed that children with SLI are inferior in the acquisition of segments including morphemes as well as in their whole-word phonological proficiency than the typically developing children. Hence, pMLU measure could be regarded as a yardstick for phonological and morphosyntactic development in children with SLI. INTRODUCTION: SLI is a disorder defined by exclusion. Children with SLI exhibit language difficulties in the absence of other factors, such as hearing loss, mental impairment, physical impairment, emotional disturbance, or environmental deprivation (Bishop, 1992a, 1992b; Lubert, 1981). Specific language impairment (SLI) has been estimated to affect approximately 7 percent of children (Leonard, 1998; Tomblin et al., 1997) and to persist into adolescence (Aram et al., 1984; Beitchman et al., 1996; Stothard et al., 1998;Johnson et al., 1999). Children with SLI have difficulty acquiring one or more of the components of language, i.e. form (phonology, morphology, and syntax), content (semantics), and use (pragmatics). However, as a group they show disproportionate difficulty with some areas, performing worse than typically developing children matched on vocabulary level or mean length of utterance. Several authors (eg, Leonard et al.,1992; Rice et al., 1995; Rice and Wexler, 1996; Oetting and Horohov, 1997; van der Lely and Ullman, 2001) observe that this is particularly the case in the area of verb morphology and it has also been reported in some areas of syntax, including the comprehension of passive sentences (Bishop, 1979; van der Lely and Harris, 1990; van der Lely, 1996) and formation of wh-questions (Leonard 1995; van der Lely and Battell, 2003). The field of phonological acquisition has made extensive efforts to measure its development through normative studies (Templin, 1957; Olmstead, 1971) and articulation tests (Hodsen Paden, 1991). Earlier studies have focused on correctness of consonants as well as the analysis of segments in general. Recent studies have focused on the whole word complexity (Masterson Kamhi, 1992, Ingram, 2002). One such measure is the Phonological mean length of utterance (PMLU). It is a whole word measure for measuring phonological proficiency (Ingram, 2002). It measures the length of a childs words and the number of correct consonants. The PMLU for a speech sample is calculated by: (1) counting the number of segments (consonants and vowels) in each word as produced by the child; (2) counting the number of consonants produced in each word that the child produced accurately; (3) summing these two numbers; (4) totaling these sums; and (5) dividing this total by the total number of words in the sample. PMLU quantifies development of phonology and focuses on the childrens whole-word productions instead of specific segments. Ingram demonstrates the value of the PMLU measure by applying it in a wide range of contexts. These include a comparison of monolingual children, a comparison across languages, and the diagnosis of impairment or delay. Very few studies have addressed the PMLU in different languages. One such study is by Ingram (2002) who proposed preliminary PMLU stages, reflecting the possible level of development in English speaking children which are as follows. Helin, Makkonen Kunnari (2006) reported that PMLU was much higher in Finnish speaking children than those reported for children acquiring English. Balasubramanium bhat (2009) reported the same in kannada speaking typically developing children. Other studies have focused PMLU on the disordered population. Schauwers, Taelman, Gillis Govierts (2005) reported lower PMLU scores in children with cochlear implant than age matched typically developing peers and they also concluded that the earlier implanted children were more proficient than the later implanted children. Prasad, Hossabetu, Balasubramanium Bhat (2010) studied phonological mean length of utterance in children with phonological disorder and they reported, children with phonological disorder are inferior in the acquisition of segments as well as in their whole-word phonological proficiency than the typically developing children. NEED FOR THE STUDY: Although pMLU has been addressed in normal as well as phonological disorders and cochlear implanted children, the same is not focussed on children with SLI. Since PMLU is a whole word measure, problems in phonology and morphosyntax are expected to reduce the score. Hence PMLU was used to investigate the difficulties if any in phonology and morphosyntax of children with SLI. Hence the present study was attempted in this direction. AIM OF THE STUDY: To compare the pMLU of children with SLI in comparison with typically developing Kannada speaking children. METHOD Participants The study followed a case control design. Participants were divided into 2 groups i-e the control group and clinical group. Clinical group comprised of six individuals (5 males 1female) with specific language impairment in the age range of 3 to 6 years. The control group comprised of age matched 30 children out of which 15 were males and 15 females. The diagnosis of specific language impairment was done on the basis of Leonards exclusionary criteria and the informal assessment of morpho-syntax by the primary investigator. The exclusion criteria for the controls were the history of speech, language, neurological and hearing problems. Procedure In order to assess the phonological mean length of utterance, spontaneous speech utterances were elicited from each child for duration of 30 to 40 minutes. Samples consisted of minimum of 50 utterances. The experimenter served as a conversational partner and introduced the child to age appropriate toys and questions. The samples were obtained in an informal setting within the school premises for the control group and in the therapy premises for the clinical group. Audio recording was done using a portable Sony Recorder in a relatively quiet environment. The words were accepted for analysis according to the rules suggested by Ingram and Ingram which are mentioned in the table mentioned in appendix. The childrens production of utterances was narrow transcribed and PMLU was calculated for each child. For each word, the number of segments (consonants and vowels) as produced by the child was counted and summed with the number of correct consonants in a word. The sum of each word in all th e utterances of a single subject were totaled and divided by the number of words produced by the child to obtain the PMLU scores. Mann Whitney U test was administered to find out the significant differences between the means of both the groups. RESULTS: The results of the Mann Whitney U Test revealed a statistically significant difference between the means of pMLU scores across the group at p Group Statistics DISCUSSION: pMLU is a whole-word measure for phonological development and is used to investigate the difficulties if any in phonology and morphosyntax. The present study compared the pMLU of children with SLI in comparison with typically developing Kannada speaking children. The results of the study revealed that the pMLU scores for the children with SLI were lower in comparison to children with normal language development. This could be attributed to the increased number of incorrect consonants in the speech of clinical group when compared to the control group as these children were neutralizing the sound contrasts and also exhibiting syllable reduction strategies. Whether it is syllable structure reduction or sound contrast neutralization, it reduces the overall pMLU score. As children with SLI are inferior in the acquisition of segments as well as in their whole-word phonological proficiency than the typically developing children, phonological errors are reflected in the pMLU scores. Hence it can be concluded that pMLU reflects on the phonological errors. The results of the present study are in consonance with findings that the developments of phonology in children with SLI are much later in comparison to typically developing children (Balasbramanium Bhat, 2009) and also that children with phonological disorder are inferior in the acquisition of segments as well as in their whole-word phonological proficiency than the typically developing children (Prasad, Hossabetu, Balasubramanium Bhat 2010). Hence, pMLU can be used as an assessment tool for children with SLI as this provides an objective assessment tool in the evaluation process. The decrease in pMLU scores in the clinical group could also be due to the deficit in the use of morphosyntax as these children were having morphosyntactic errors. This in turn suggests that children with SLI are inferior in the acquisition of morphemic segments when compared to typically developing children. As this pMLU measure includes the number of segments in a word, pMLU can be used to indicate morphosyntactic abnormalities in children with SLI. This tool can also serve as an aid for monitoring the progress of a child when assessed pre and post therapeutically. CONCLUSION: The present study investigated pMLU in children with SLI in the age range of 4-6 years. The results revealed that children with SLI are inferior in the acquisition of segments including morphemes as well as in their whole-word phonological proficiency than the typically developing children. Hence, pMLU measure could be regarded as a yardstick for phonological and morphosyntactic development in children with SLI. REFERENCES: Aram, D. M., Ekelman, B. L., Nation, J. E. (1984). Preschoolers with language disorders: 10 years later. Journal of Speech and Hearing Research, 27, 232-244. Beitchman, J., Wilson, B., Brownlie, E. B., Walters, H., Lancee, W. (1996). Long-term consistency in speech/language profiles: I. Developmental and academic outcomes. Journal of the American Academy of Child and Adolescent Psychiatry, 35, 804-817. Bowen, C. (1998). Developmental phonological disorders: A practical guide for families and teachers. Melbourne: The Australian Council for Educational Research Ltd. Bishop, D. V. M. (1979). Comprehension in developmental language disorders. Developmental Medicine and Child Neurology 21, 225-38. Bishop, D. V. M. (1992a). Comprehension problems in children with specific language impairment: Literal and inferential meaning. Journal of Speech and Hearing Research, 35, 119-129. Helin, K., Makkonen, T., Kunnari, S. (2006). The Phonological mean length of utterance: the methodological challenge from cross linguistic perspectives. Journal of Child Language, 33, 179-190. Ãâà Hodson, B., Paden, E. (1991). Targetting Intelligible speech: a phonological approach to remediation. Austin TX: Pro-edition. Ingram, D. (2002). The measurement of whole-word productions. Journal of Child Language, 29, 713-733. Johnson, C. J., Beitchman, J. H., Young, A., Escobar, M., Atkinson, L., Wilson, B., Brownlie, E. B., Douglas, L., Tback, N., Lam, I., Wang, M. (1999). Fourteenyear follow-up of children with and without speech/language impairments: Speech/language stability and outcomes. Journal of Speech and Hearing Research, 42, 744-760. Lakkanna, S., Venkatesh, K., Bhat, J. (2007). Assessment of language development. Mangalore: Codeword processors. Leonard, L.B., mcgregor, K.K., Allen, G.D. (1992). Grammatical morphology and speechperception in children with specific language impairment. Journal of Speech and hearingresearch, 35, 1076-1085 Leonard, L. B. 1995 Functional categories in the grammars of children with Specific language impairment, Journal of Speech and Hearing Research, 38, 1270-83. Leonard, L. B. (1998). Children with specific language impairment. Cambridge, MA: Bradford. Lubert, N. (1981). Auditory perceptual impairments in children with specific language disorders: A review of the literature. Journal of Speech and Hearing Disorders, 46, 3-29. Ãâà Masterson, J., Kamhi, A. (1992). Linguistic interrelationships in school age children with and without language disorders. Journal of speech and Hearing Research, 35, 64-75. Olmstead, D. (1971). Out of the mouth of babes. The Hague: Mouton. Oetting, J., Horohov, J. (1997). Past tense marking in chldren with and without specific Language impairment. Journal of Speech and Hearing Research, 40, 62-74. Polite, J ., and Leonard, B. (2006). Finite verb morphology and phonological length in the speech of children with specific language impairment. Clinical Linguistics Phonetics, 20, 751-760. Radish, B., Jayashree, S. (2009). Phonological Mean Length of Utterance (Pmlu) in Kannada-Speaking Children. Language in India, 9, 489-502. Rice, M.L., Wexler, K., Cleave, P.L. (1995). Specific language impairment as a period of extended optional infinitive. Journal of Speech and Hearing Research, 38, 850-863. Rice, M. Wexler, K. (1996). A phenotype of specific language impairment. In M. Rice (Ed.), Toward a genetics of language, pp. 215-238. Mahwah, NJ: Lawrence Erlbaum Associates Inc. Stothard, S. E., Snowling, M., Bishop, D. V. M., Chipchase, B. B., Kaplan, C. A. (1998). Language impaired preschoolers: A follow-up into adolescence. Journal of Speech, Language and Hearing Research, 41, 407-418. Ãâà Templin, M. (1957). Certain language skills in children. Minneapolis, MN: University of Minnesota press. Taelman, H., Durieux, G., Gillis, S. (2005). Notes on Ingrams whole-word measures for phonological development. Journal of Child Language, 32, 391-405. Tomblin, J. B., Records, N. L., Buckwalter, P., Zhang, X., Smith, E., OBrien, M (1997). Prevalence of specific language impairment in kindergarten children. Journal of Speech Hearing Research, 40(6), 1245-1260. Van der Lely, H. K. J. Harris, M. 1990 Comprehension of reversible sentences in specifically language-impaired children. Journal of Speech and Hearing Disorders 55, 101-17. Van der Lely, H. K. J. 1996 Specifically language impaired and normally developing children: Verbal passive vs adjectival passive sentence interpretation, Lingua, 98, 243-72. Van der lely, H. K. J. Ullman M. T. (2001) Past tense morphology in specifically language impaired and normally developing children. Language and Cognitive Processes, 16: 177-217. Van der Lely, H. K. J. Battell, J. (2003) Wh-movement in childrenWith grammatical SLI: a test of the RDDR hypothesis, Language 79,153-81.
Tuesday, November 12, 2019
Issues in special education Essay
Legal disputes between parents and school officials can be very costly. The cost is not just in dollars. It also involves costs in terms of the diversion of resources, the toll on school personnel, and, most importantly, the breakdown in the relationship between the parents and the school. The best way to deal with a legal dispute is to prevent it from occurring in the first place. In 1975 Congress passed landmark legislation designed to provide the nationââ¬â¢s students with disabilities with unprecedented access to educational services. Originally known as the Education for All Handicapped Children Act (1975), that legislation is now known by its new title, the Individuals with Disabilities Education Act (1997). The statute, as amended, calls for school districts to provide students with disabilities with an appropriate education in the least restrictive environment. The law also provides students with disabilities and their parents with due process rights, including the right to contest school district decisions regarding the provision of a free appropriate public education. Consequently, since the enactment of the law in 1975, literally thousands of lawsuits have been filed challenging school district decisions. The IDEA is not the only law governing special education in the schools. In addition, section 504 of the Rehabilitation Act and the ADA provide students with disabilities with additional protections. Section 504 prohibits discrimination against individuals with disabilities by recipients of federal funds. The ADA expands section 504ââ¬â¢s discrimination prohibition to the private sector, but includes provisions applicable to public entities. In addition, all states currently have laws governing the provision of special education. Procedural issues Evaluation and Classification The IDEA requires states, and consequently school districts, to establish procedures to assure that all students with disabilities are properly identified and evaluated (IDEA, à § 1412, a, 2, 1997). Those procedures, along with the test instruments chosen, may not be culturally or racially biased. In fact, students whose language or mode of communication is not English, must be evaluated in their native language or usual mode of communication (IDEA, à § 1414, b, 3, 1997). The IDEA stipulates that all assessments are to be administered by trained personnel in conformance with the instructions provided by the test producer (IDEA, à § 1414, b, 2, 1997). If a student is found to be eligible for special education, the school district is required to develop an individualized education program (IEP) for that child, but the IEP can be invalidated if it is based on a flawed evaluation of the child (Bonadonna v. Cooperman, 1985). The student is entitled to an independent evaluation if the parents disagree with the school districtââ¬â¢s evaluation. However, the school district is required to pay for the independent evaluation only if the parents can show that the districtââ¬â¢s evaluation was not appropriate. If the parents do obtain an independent evaluation, the school district must consider the results of that evaluation (Assistance to the States, à § 300. 503, 1999). However, that does not mean that the school district must adopt the recommendations of the independent evaluator (G. D. v. Westmoreland School District, 1991). Rights of Parents and Guardians Parents are given considerable due process rights on behalf of their children in the special education process. The intent of the IDEAis for them to become partners with school district personnel in the development of IEPs. The school district must provide the parents with proper notice before it proposes to take any action regarding the childââ¬â¢s identification or placement (IDEA, à § 1415, b, 3, 1997). The parents must be invited to participate in all meetings in which the studentââ¬â¢s evaluation or placement will be considered (Assistance to the States, à § 300.345, 1999). If the parents disagree with any decisions made by school district personnel, they may seek resolution either through voluntary mediation or an administrative due process hearing. If the parents disagree with the final result of the administrative hearing process, they may appeal to the federal or state courts (IDEA, à § 1415, 1997). Failure to provide parents with the rights outlined in the IDEA can invalidate an otherwise appropriate IEP (Osborne, 1996). Change in Placement Procedures Once a child has been placed in special education, that placement may not be arbitrarily changed. Again, before any change in placement may occur, the parents must be given proper notification. The childââ¬â¢s placement also may not be changed while any administrative due process or judicial proceedings are pending absent parental consent or a court order (IDEA, à § 1415, j, 1997). The actual determination of what constitutes a change in placement can be tricky. For example, if a special education classroom was physically moved from one school to another as part of a school district reorganization, that would not be considered a change in placement as long as the studentââ¬â¢s IEP could be fully implemented in the new location. By the same token, the usual movement of a student from one level to another (i. e. , elementary to middle school) is not a change in placement if the studentââ¬â¢s IEP can be fully implemented after the change (Osborne, 1996). However, any move that would affect the IEP or its implementation would be considered a change in placement. Obviously, changing a child from a resource room situation to a substantially separate class for students with behavioral disorders would be a change in placement. The elimination of a component of the studentââ¬â¢s educational program would also constitute a change in placement (Abney v. District of Columbia, 1988). Minor changes are allowable, however. The key to determining whether or not the change is acceptable is how the modification will affect the studentââ¬â¢s learning (DeLeon v. Susquehanna Community School District, 1984).
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